TalentOSWorkflow · Intake
Missed-call coverage
Every call the team can't get to gets a real answer, the caller's details and a callback owed, instead of a voicemail nobody checks until morning.
How it runsStep by step
- What Ira does
- Answers the firm's number in a live voice conversation, at any hour. The greeting says the call is recorded.
- Answers general questions from the details you publish: hours, location, services, what to bring.
- Takes the caller's name, the reason for calling, how to reach them and when suits them.
- Answers texts to the same number the same way, and says it's an AI assistant in the first message.
- Says it's an AI assistant before the call ends, and tells the caller when to expect a callback.
- Leaves your team a summary, the recording and its transcript, and a callback owed, then texts the owner.
- What it needs from you
- The details callers ask about, published in Ira's knowledge base.
- Your greeting and callback wording.
- A dedicated number we set up for the firm. Calls and texts to it reach Ira.
- Where a person signs off
- Your team makes every callback and every decision. Ira never turns a caller away.
- Ira gives no legal or clinical advice and states no deadlines.
- Urgent calls become a notification and a text to the owner; Ira doesn't transfer live calls.
- What you end up with
- A summary in your TalentOS inbox, and a text to the owner.
- The recorded call and its transcript.
- A callback owed, with the caller's details, in the CRM.
Book a call30 minutes
See Ira run it on your own example.
We map it on the call, show you the worker running it on your own example, and leave you with a plan whether or not you sign up.
Pick a time in the calendar; the invite arrives straight away.Booking runs on Cal.com, which passes your details to the founders.
A 30-minute video call with the founders.
- Bring one job that eats your week.
- We map it, then show the worker running it on your own example.
- You leave with a plan, whether or not you sign up.