Legal

Terms of Service

These Terms govern your use of TalentOS, the product operated by Blue Saturn Co. They are the same Terms shown inside the application. For how this marketing website itself handles data, see the Privacy Policy; for the text-message program specifically, see Text messages from TalentOS.

1. Acceptance of These Terms

These Terms of Service (the “Terms”) are an agreement between Blue Saturn Co. (“Blue Saturn,” “we,” “us”), a Florida company, and the customer accessing or using TalentOS, including the Sara and Ted assistants (the “Service”). By creating an account or using the Service, you accept these Terms.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” in these Terms refers to it. If you do not agree to these Terms, do not use the Service.

2. The Service

TalentOS provides AI-powered assistants for recruiting and operations work: Sara, for candidate screening, evaluation, and pipeline management, and Ted, for operating procedures, meeting workflows, and business documents. The Service includes related features such as call recording and transcription, workspace integrations, evaluation scorecards, and document generation.

Accounts are created through our authentication provider, and organizations let teams share a workspace across seats. You are responsible for the users you authorize, for the accuracy of your account information, and for keeping credentials secure. You must notify us promptly of any unauthorized use of your account.

We continually improve the Service and may add, change, or remove features. We will not materially reduce the core functionality of a paid plan during a paid term without notice.

3. Credits and Billing

Use of the Service is metered in credits, which are consumed by AI operations such as chat turns, candidate analyses, transcription, and document generation. Paid plans include a monthly credit grant that renews on each billing cycle. Unused credits do not roll over between cycles and do not convert to money.

Credits have no cash value, are not transferable, and are not redeemable or refundable except where required by applicable law. Fees are otherwise non-refundable.

Subscriptions are managed through Clerk and payments are processed by Stripe; we do not store your payment card details. If we change plan prices, we will give you advance notice, and the new price takes effect at your next renewal. We may suspend access for unpaid amounts after notice and a reasonable opportunity to pay.

4. Acceptable Use

You agree to use the Service only for lawful recruiting and business operations, and you will not:

  • Record any conversation through the Service without first obtaining every consent required by applicable law — including all-party consent where the law requires it (see the Privacy Policy on recordings).
  • Import data into the Service that was collected in violation of a source platform’s terms, including data obtained by prohibited scraping.
  • Attempt to breach the isolation between organizations, access another customer’s data, probe or disrupt the Service, or circumvent usage metering or security controls.
  • Use the Service to discriminate unlawfully against any candidate or employee, or otherwise violate employment, privacy, or anti-discrimination law.
  • Resell, sublicense, or provide the Service to third parties except as we agree in writing.

We may suspend or limit access where we reasonably believe a violation threatens the Service or other customers.

5. Customer Data

You retain all rights to the data you and your users submit to the Service — candidate profiles and resumes, recordings and transcripts, documents, scorecard responses, and content from connected workspaces (“Customer Data”). You grant Blue Saturn a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, secure, and support the Service and to comply with law. This license ends when the Customer Data is deleted from the Service.

We do not use Customer Data to train foundation models, and our AI providers are engaged on terms that prohibit using it to train theirs (see the Privacy Policy).

You are responsible for having the rights, consents, and legal bases needed to submit Customer Data to the Service — in particular for candidate personal data and recorded conversations.

6. Connected Accounts

The Service can connect to third-party tools your organization authorizes, such as Notion, Google Drive, Slack, and Greenhouse. Connections operate within the access scopes you grant, connection tokens are encrypted at rest, and you can revoke a connection at any time from your settings.

Separately, Sara’s GitHub sourcing feature reads publicly available GitHub profile and repository data using our own credentials. It is not a connected account: no connection to your GitHub account is made or stored, and there is nothing for you to authorize or revoke.

We access connected services only to provide features you invoke. Your use of each third-party service is governed by that provider’s own terms, and we are not responsible for third-party services or for changes those providers make to them.

7. AI Outputs

As between you and Blue Saturn, you own the outputs the Service generates for you — candidate evaluations and recommendations, research briefs, meeting syntheses, and documents (“Outputs”).

Outputs are advisory only. They are generated by probabilistic AI systems and may be inaccurate, incomplete, or unsuitable for a given situation. You must have a qualified person review Outputs before relying on them, and you may not make any employment decision — hiring, rejection, promotion, termination, compensation, or similar — based solely on an Output.

If you use the Service in a jurisdiction that regulates automated employment decision tools, for example New York City’s Local Law 144, you are responsible for those obligations, including any required candidate notices, bias audits, and alternative selection processes, and for your own compliance with equal-employment-opportunity and anti-discrimination laws.

8. Intellectual Property

Blue Saturn owns the Service — the software, interfaces, agent designs, and all associated intellectual property — excluding Customer Data and Outputs. These Terms grant you no rights in the Service other than the right to use it as described here.

If you send us feedback or suggestions, you grant Blue Saturn a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

9. Confidentiality

Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential (“Confidential Information”). The receiving party will protect it with at least the care it uses for its own confidential information, and no less than reasonable care, will use it only to perform under these Terms, and will disclose it only to personnel and advisors who need it and are bound by comparable obligations.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, was known to it without restriction before disclosure, is independently developed, or is rightfully received from a third party. A party compelled by law to disclose Confidential Information may do so after giving the other party notice, where legally permitted.

10. Warranties and Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUE SATURN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that Outputs will be accurate, complete, or suitable for any particular purpose. You use Outputs subject to the review obligations in Section 7.

11. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, even if advised of the possibility of such damages.

To the maximum extent permitted by law, Blue Saturn’s total aggregate liability arising out of or relating to these Terms or the Service will not exceed the fees you paid to Blue Saturn for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

These limitations do not apply where applicable law prohibits limiting the liability at issue.

12. Indemnification

You will defend, indemnify, and hold harmless Blue Saturn and its officers, directors, employees, and agents from and against third-party claims, and the resulting damages, liabilities, and reasonable costs, arising out of: (a) Customer Data, including claims that it was collected, recorded, or submitted without the required rights or consents; (b) your use of the Service in violation of these Terms or applicable law; or (c) employment or engagement decisions you make, including decisions informed by Outputs.

We will give you prompt notice of any such claim, allow you to control the defense and settlement (provided any settlement releases Blue Saturn unconditionally), and provide reasonable cooperation at your expense.

13. Termination

You may stop using the Service and close your account at any time; cancelling a subscription takes effect at the end of the current billing cycle. We may terminate these Terms on notice if you materially breach them and do not cure the breach within thirty (30) days, and we may suspend or terminate access immediately for violations of Section 4 that threaten the Service or other customers.

On termination, your access ends and any unpaid fees become due. For thirty (30) days after your account closes, we will make your Customer Data available for export on request to legal@bluesaturn.io. After that window, we delete Customer Data as described in the Privacy Policy.

Sections that by their nature should survive termination, including payment obligations, confidentiality, disclaimers, limitation of liability, indemnification, and governing law, survive.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. The state and federal courts located in Florida have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and each party consents to personal jurisdiction and venue in those courts.

15. Text Messages (SMS)

TalentOS can send text messages to account holders who choose to receive them. Messaging is entirely optional and off unless you turn it on.

How you opt in. Signed in to your TalentOS account, you enter your own mobile number in the product and we send a one-time verification code to it. The number is only enrolled once you enter that code back into the product. Nothing is pre-selected, and we never add a number on your behalf or obtain one from a third party.

What we send. One-to-one conversational replies from your assistants, and notifications about work you started — for example that an analysis has finished or an interview is confirmed. We do not send marketing or promotional messages to this number, and we do not message anyone who is not a TalentOS account holder.

Frequency. Message frequency varies, because most messages are replies to something you sent.

Cost. Message and data rates may apply. Those charges come from your mobile carrier, not from us.

Help and opting out. Reply HELP to any message for help, or email legal@bluesaturn.io. Reply STOP to any message to stop all texts to that number; we will send one confirmation and nothing after it. You can also remove the number in the product at any time. Opting out of texts does not affect your account.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

How we handle the number itself, including that we never sell or share it for anyone else’s marketing, is described in our Privacy Policy. The full public program description is at Text messages from TalentOS.

16. Changes and Contact

We may revise these Terms from time to time. When we make material changes, we will give reasonable advance notice, by email or through the Service, before the revised Terms take effect, and we will update the “Last updated” date above. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms can go to legal@bluesaturn.io.