Legal

SMS Program

This page describes the text messages TalentOS sends, who receives them, and how consent is collected. It exists because opt-in happens inside the authenticated product, where a reviewer cannot see it.

The short version

  • We text TalentOS account holders only, about work they started in the product.
  • You opt in yourself, inside your account, and confirm with a one-time code.
  • We send no marketing messages on this program.
  • Message and data rates may apply. Message frequency varies.
  • Reply HELP for help, STOP to unsubscribe.
  • Mobile phone numbers and SMS consent are never shared or sold to third parties or affiliates for marketing purposes.

Who receives messages

Only people who hold a TalentOS account: business owners and their staff who created an account and verified a mobile number inside the product. We do not text anyone who is not an account holder, and we do not text numbers obtained from any other source. Numbers are never purchased, rented, appended or imported from a list.

What we send

Account notifications and one-to-one conversational replies from the digital workers in your account, about work you initiated. A completed candidate analysis, a confirmed interview, a background task finishing.

Representative messages:

  • TalentOS: Sara finished reviewing 12 candidates for Litigation Paralegal. 3 strong matches. Reply or open the app to see them. Reply STOP to opt out.
  • TalentOS: Your interview with Dana Ruiz is confirmed for Tue 3:00pm. Reply STOP to opt out.

Message frequency varies, because messages follow work you started rather than a schedule. A typical account receives a handful of messages a week.

How you opt in

There is one opt-in path, and it is inside the product behind sign-in.

  1. Sign in to TalentOS and open Settings → Notifications.
  2. Enter your own mobile number. Nothing is pre-checked; entering the number is an affirmative act you initiate.
  3. At that point the screen shows: “Message and data rates may apply. Message frequency varies. Reply HELP for help, STOP to unsubscribe.” alongside links to our Terms of Service and Privacy Policy.
  4. We send a one-time verification code to that number. The number is not enrolled until you type the code back into the product, so a mistyped number can never be enrolled.

Consent to receive text messages is never a condition of purchase, and no part of the product is gated behind it.

How to stop, and how to get help

  • Reply STOP to any message. We will send one confirmation and then nothing further.
  • Reply HELP for help, or reply START to resume.
  • You can also remove the number in Settings → Notifications at any time.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS program terms

These terms govern the text-message program described above and supplement our Terms of Service, which continue to apply in full. Where the two differ on text messaging specifically, this page controls.

  • The program is offered to TalentOS account holders in the United States who are at least 18 years old.
  • Message and data rates may apply. Charges come from your mobile carrier, not from us.
  • Message frequency varies, because messages follow work you started rather than a schedule.
  • Reply HELP for help. Reply STOP to unsubscribe at any time, at no cost.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers may change without notice, and delivery is not guaranteed.
  • Consent to receive text messages is not a condition of purchase and no feature is gated behind it.
  • We may change or end the program. Material changes will be posted here with a new date above.

Programs this page does not cover

Named here so nothing is ambiguous. These run separately and are not part of this program:

  • Marketing and outbound. Registered separately as its own program. No marketing message is ever sent on the account-notification program described above.
  • Reception on a customer's own phone number. Where a TalentOS customer uses an AI receptionist for their own business, messages come from that business, on that business's own brand and campaign, under their own consent. TalentOS is not the sender.

Privacy

Mobile numbers collected for text messages are used only to send the messages described on this page. Mobile phone numbers and SMS consent are never shared or sold to third parties or affiliates for marketing purposes. Messages are delivered by our telephony provider acting on our instructions.

See the Privacy Policy and Terms of Service.

Contact

Questions about this program: reach us through the contact options on our homepage.